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Sales process

Communication, Goals, KoleHardFacts, Leadership, Planning, Sales, Tactics · June 20, 2022

The 3-steps to any type of sale

In last week's blog "What type of Pencil do you use", we mentioned the sales process. To refresh your memory, we wrote: "Sales come to those that have something someone needed when they needed it. They offered value, a solution to a problem, a service that was missing. Success comes when you rinse …

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Communication, Goals, Professionalism, Respect, Sales, Training · March 4, 2018

Tip: Hard Work is Irrelevant

If you could design the best compensation plan, would it be based on hard work, or output? I once heard a story about a locksmith.  During his apprenticeship, he would take hours to work on a project.  His customers would come and see him pour his heart and soul into his work. Quite a few would …

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Goals, Leadership, Preparation, Professionalism, Sales · February 19, 2017

Simple Selling Formula

What is the fastest way to a sale? Could you provide a formula if you were asked? Problem + Promise + Path = Success Sales professionals are problem solvers first and foremost. If you keep this simple formula in mind as you work with your prospects, I assure that you will get to the sale …

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Goals, Leadership, Planning · December 19, 2016

What will you compare 2016 to?

Week 51 … almost at the end of what has been a very interesting 2016. If you are lucky and not living in the retail world your business year is winding down. Like most of you, I use this time to accomplish two things; the first being to compare my situation to last year, and the other is to …

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Leadership, Professionalism, Sales · November 11, 2016

When do you pick up your marbles and go home?

When Steven Covey spoke of seeking a Win-Win solution, did he mention compromising on principals? No, he spoke about showing your adversary how we both benefit by implementing a solution. If you are certain that a RED solution is the right one, and you are negotiating with someone that firmly …

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Goals, Leadership, Professionalism · October 20, 2016

How can you move out of the comfort zone?

We can all agree that moving yourself or your team from point A to point Z is often a challenge. Your team keeps reverting back to their old habits. There is evidence that if they do ‘x’ they will be more productive, happier, and profitable. This has been proven everywhere you’ve looked … how do you …

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Leadership, Professionalism, Sales · October 11, 2016

When is it a good time to fire a customer?

We all have been faced with a situation where we are dealing with a customer that we want to get rid of. Yes, I am talking about deliberately firing a customer for various reasons. Either they are slow pay or no pay, have unreasonable service requests, just over demanding, or a myriad of other …

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Goals, Professionalism, Sales · July 14, 2016

Does your bush have thorns, or roses?

  So often during coaching exercises I hear my clients say things like: “That prospect won’t buy because of  …” “They will say no because of …” “They use my competitor, and they are always lower priced than us” I like Abraham Lincoln's quote here: "We can complain that rose …

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Communication, Leadership, More, Responsibility, Sample Sample, Two, Uncategorized, Ziglar · February 28, 2016

The Goldfish Principle

In the year 2000, the average attention span of a human was 12 seconds; in 2015 it was measured at 8.25 seconds.  During that same span, the average goldfish had maintained their attention span at 9 seconds. By keeping the goldfish principle in mind, it will help you in all of your …

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Goals, Motivation, Professionalism, Sales, Training · February 19, 2016

69 Ways to Win!

All of us are selling something, and we are always selling.  You might be trying to negotiate a raise. You are trying to sell the benefits to a vacation home on the lake to your spouse.  You get stopped for a traffic ticket, and you are looking for a way to win that argument. Yes, we have all …

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