In this 2-hour workshop, you will learn numerous things that can be applied immediately! Do you want to get along better with your; boss, customers, family, or anyone else in your life? After this 2-hour event, you will have the tools to do so! In this course you will learn; The 4-steps to …
sales
The “Wimpy Syndrome”
This is probably one of the most overused negotiation tactics by buyers and purchasing professionals in history. I call it the Wimpy Syndrome. You all remember “Popeye the Sailor man” and his friend Wimpy. Wimpy always wanted the immediate satisfaction of a hamburger today, with the promise of …
Tips: Are you building fires? or putting them out?
It is the end of a very busy day. You are tired. In fact, you are exhausted. All day long you have moved from item to item on your task list. Things are being crossed off that long list. There is that wonderful pillow, as you lay down ... and a thought goes through your head: “Why am I so …
Tips: How to be a salesperson, NOT an account manager
As a CEO or business owner, you wonder why Sales are not increasing. You have spent money on Sales Training, hired account managers, and review the metrics weekly. What are you missing? One of my functions is to gather information to provide my principals with some level of market intelligence. …
Characteristics of Leadership
If you want people to follow you, you need certain abilities. Your goal is to get you and the group from point A to point B. We can visualize this as a trip across a bridge. However, in order to make it over that bridge, and have people follow you, you must have certain characteristics. How do these …
Planning out your New Years Resolutions?
Planning out your New Years Resolutions? I am going to start with a statistic you don't want to read. 81% of New Years Resolutions fail before the end of January! Why is that? It's because we haven't learned how to set & achieve goals. As a Ziglar Certified Trainer, I have learned the …
When do you pick up your marbles and go home?
When Steven Covey spoke of seeking a Win-Win solution, did he mention compromising on principals? No, he spoke about showing your adversary how we both benefit by implementing a solution. If you are certain that a RED solution is the right one, and you are negotiating with someone that firmly …
When is it a good time to fire a customer?
We all have been faced with a situation where we are dealing with a customer that we want to get rid of. Yes, I am talking about deliberately firing a customer for various reasons. Either they are slow pay or no pay, have unreasonable service requests, just over demanding, or a myriad of other …
Tip: How to find enough time for …
You would love to try this, but you don't have time in your day. Don't people understand that you are running a business, have three kids, a house to take care of? How can you find time to try that new book, or workout 4 days a week like the neighbor? We all run into this at one time or another. …
Does your bush have thorns, or roses?
So often during coaching exercises I hear my clients say things like: “That prospect won’t buy because of …” “They will say no because of …” “They use my competitor, and they are always lower priced than us” I like Abraham Lincoln's quote here: "We can complain that rose …