"Fair is when one side gets exactly what they want and the other side gets just enough to stop complaining." - John Dutton, Yellowstone Although this is a great life lesson, it should never be your intent when you are negotiating. What ever happened to Covey's 7 Habits? If Covey had written …
sales
Make this years goal setting process easy
Mondays' have always been my day. I loved them. It was time to put my plan into action. That plan was different every week, but it was the same. It always revolved around sales, accounts, territories, products, management, building the team, internal and external meetings, traveling, putting …
3-step process to good habits
The CEO of the Ziglar Organization, Tom Ziglar, is quoted saying ... "the fastest way to success is to replace bad habits with good habits". As Ziglar Certified Trainers, we actually facilitate workshops based on this concept called Live to Win! This sounds like a simple concept, however it is …
The “Wimpy Syndrome”
This is probably one of the most overused negotiation tactics by buyers and purchasing professionals in history. I call it the Wimpy Syndrome. You all remember “Popeye the Sailor man” and his friend Wimpy. Wimpy always wanted the immediate satisfaction of a hamburger today, with the promise of …
Tips: Are you building fires? or putting them out?
It is the end of a very busy day. You are tired. In fact, you are exhausted. All day long you have moved from item to item on your task list. Things are being crossed off that long list. There is that wonderful pillow, as you lay down ... and a thought goes through your head: “Why am I so …
Tips: How to be a salesperson, NOT an account manager
As a CEO or business owner, you wonder why Sales are not increasing. You have spent money on Sales Training, hired account managers, and review the metrics weekly. What are you missing? One of my functions is to gather information to provide my principals with some level of market intelligence. …
Characteristics of Leadership
If you want people to follow you, you need certain abilities. Your goal is to get you and the group from point A to point B. We can visualize this as a trip across a bridge. However, in order to make it over that bridge, and have people follow you, you must have certain characteristics. How do these …
Planning out your New Years Resolutions?
Planning out your New Years Resolutions? I am going to start with a statistic you don't want to read. 81% of New Years Resolutions fail before the end of January! Why is that? It's because we haven't learned how to set & achieve goals. As a Ziglar Certified Trainer, I have learned the …
When do you pick up your marbles and go home?
When Steven Covey spoke of seeking a Win-Win solution, did he mention compromising on principals? No, he spoke about showing your adversary how we both benefit by implementing a solution. If you are certain that a RED solution is the right one, and you are negotiating with someone that firmly …
When is it a good time to fire a customer?
We all have been faced with a situation where we are dealing with a customer that we want to get rid of. Yes, I am talking about deliberately firing a customer for various reasons. Either they are slow pay or no pay, have unreasonable service requests, just over demanding, or a myriad of other …